Front office
A front desk that keeps up with the morning rush.
Registration in under a minute, a token queue the whole OPD can see, and appointments patients can book themselves. Every step works offline and syncs when the line is back.
Who it is for
Clinics with one doctor to hospitals with forty OPD rooms.
The screen
The real thing, on sample data.
A working replica of this module's screen. Click anything; every row is fictional.
What it does
OPD, appointments & queue, in detail.
01
Registration 2.0
Server-issued UHIDs, dependents, duplicate detection, ABHA-ready identity fields and printable stickers.
02
Live token queue
Per-doctor tokens, priority lanes, vitals-ready flags and a waiting-room display on any TV.
03
Appointments & booking links
Doctor calendars, slot rules, signed online-booking links and email reminders at 24h and 2h.
04
Enquiries & referrals
Capture walk-in leads, schedule follow-ups and convert them into registrations without retyping.
05
Visits & encounters
One visit record ties registration, vitals, consultation and the bill together.
06
Works offline
The desk keeps registering and queuing during an outage; the sync engine reconciles when the link returns.
What OPD management software has to do at an Indian front desk
A morning OPD in India is walk-ins, booked patients and follow-ups arriving at one counter at once, often with two receptionists and one printer. The software has to register a new patient in under a minute, find a returning one from a mobile number or a half-remembered name, and never create the same person twice under two spellings.
Curanto issues each patient a UHID from the server, so numbers never collide across counters or branches, and checks for likely duplicates before a new record is saved. Dependents hang off the family's record, and the identity fields are ready for ABHA.
From the counter to the doctor's room
Registration issues a token for the right doctor. Priority lanes let a senior citizen or an emergency jump the line without an argument, and a vitals-ready flag tells the doctor who has been seen by the nurse. The waiting room follows the queue on any TV through a display link.
One visit record ties the registration, vitals, consultation, prescription and bill together, so the cash desk sees what the doctor ordered and the doctor sees what was paid. Follow-ups are booked from the consultation and reminded by email.
- Per-doctor tokens with priority lanes and a waiting-room display
- Doctor calendars with slot rules and signed online-booking links
- Email reminders 24 hours and 2 hours before an appointment
- Enquiries and referrals captured and converted without retyping
When the internet drops at ten in the morning
Curanto keeps an encrypted copy of your organisation's data on each device, so the desk keeps registering and queuing through an outage and the sync engine reconciles in order when the link returns. Numbers that must be unique, such as UHIDs and invoice numbers, only ever come from the server, so an outage cannot create two of the same.
Questions to ask any OPD software vendor
Before you sign, sit a receptionist in front of the demo and time these on your own data.
- How long does a new registration take, start to token?
- What happens to the queue when the internet or power goes?
- Does it warn before registering a duplicate patient?
- Can patients book themselves, and what do reminders cost per message?
- Is the UHID generated centrally, or can two counters issue the same one?
Questions
OPD, appointments & queue: common questions.
Can patients book appointments online?
Yes. Each doctor's calendar can publish a signed booking link with the slot rules you set, and patients get email reminders 24 hours and 2 hours before the visit.
Can the token queue show on a TV in the waiting room?
Yes. Create a display link for a doctor or a department and open it in any browser on the TV. It updates as the doctor calls the next token.
Is Curanto ready for ABHA and ABDM?
Registration carries ABHA-ready identity fields today. ABDM integration, meaning ABHA verification, the consent manager and HIP registration, is designed into the data model and scheduled after the first pilots.
Does the OPD work without internet?
Yes. Registration, the queue and consultations continue offline and sync when the connection returns. Invoice numbers and bill finalisation wait for the server.
Works with
The modules it hands off to.
See Curanto on your own workflows.
A 30-minute walkthrough with a founder, on a sandbox loaded with a hospital like yours. No card, no self-serve signup, no pressure.
Or write to sales@curanto.in. We reply within one working day, Mon to Sat, 10:00 to 19:00 IST.